Petra Institute

Accreditation and Certification

Air transport is one of the most dynamic industries in the world. The International Air Transport Association (IATA) is its global trade organization. Over 60 years, IATA has developed the commercial standards that built a global industry. Today, IATA's mission is to represent, lead and serve the airline industry. Its members comprise over 240 airlines -the world’s leading passenger and cargo airlines among them - representing 94 percent of international scheduled air traffic.

The IATA/UFTAA Foundation Diploma is highly respected by the world’s airlines and travel associations and has become one of the benchmarks for training and qualifications in the travel industry. This qualification has worldwide recognition as a quality product. It is a key for those wishing to upgrade their professional skills or wishing to start a career in the travel industry. The course will provide you with the basic skills in such areas as customer service, fares, e-ticketing, the business environment etc. Students passing the examination will be awarded the IATA/UFTAA Foundation Diploma from Montreal, Canada

IATA seeks to improve understanding of the industry among decision makers and increase awareness of the benefits that aviation brings to national and global economies. It fights for the interests of airlines across the globe, challenging unreasonable rules and charges, holding regulators and governments to account, and striving for sensible regulation.

IATA's aim is to help airlines help themselves by simplifying processes and increasing passenger convenience while reducing costs and improving efficiency. The groundbreaking simplifying the Business initiative is crucial in this area. Moreover, safety is IATA's number one priority, and IATAs goal is to continually improve safety standards, notably through IATA's Operational Safety Audit (IOSA). Another main concern is to minimize the impact of air transport on environment.

IATA ensures that people and goods can move around the global airline network as easily as if they were on a single airline in a single country. In addition, it provides essential professional support to all industry stakeholders with a wide range of products and expert services, such as publications, training and consulting. IATAs financial systems also help carriers and the travel industry maximize revenues.

Who is FIATA?

FIATA, in French "Fédération Internationale des Associations de Transitaires et Assimilés", in English "International Federation of Freight Forwarders Associations", in German "Internationale Föderation der Spediteurorganisationen", was founded in Vienna/Austria on May 31, 1926.

FIATA, a non-governmental organisation, represents today an industry covering approximately 40,000 forwarding and logistics firms, also known as the "Architects of Transport", employing around 8 - 10 million people in 150 countries.

FIATA has consultative status with the Economic and Social Council (ECOSOC) of the United Nations (inter alia ECE, ESCAP, ESCWA), the United Nations Conference on Trade and Development (UNCTAD), and the UN Commission on International Trade Law (UNCITRAL).

It is recognised as representing the freight forwarding industry by many other governmental organisations, governmental authorities, private international organisations in the field of transport such as the International Chamber of Commerce (ICC), the International Air Transport Association (IATA), the International Union of Railways (UIC), the International Road Transport Union (IRU), the World Customs Organization (WCO), the World Trade Organization (WTO).

In summary FIATA is the largest non-governmental organisation in the field of transportation. Its influence is worldwide.


FIATA's main objectives are:

  • to unite the freight forwarding industry worldwide.
  • to represent, promote and protect the interests of the industry by participating as advisors or experts in meetings of international bodies dealing with transportation.
  • to familiarize trade and industry and the public at large with the services rendered by freight forwarders through the dissemination of information, distribution of publications.
  • to improve the quality of services rendered by freight forwarders by developing and promoting uniform forwarding documents, standard trading conditions.
  • to assist with vocational training for freight forwarders, liability insurance problems, tools for electronic commerce including electronic data interchange (EDI) and barcode.


Amadeus is the world’s leading transaction processor and travel technology solutions provider. We aspire to make a Brighter, Bolder, Better world of travel.


To be the leading provider of IT solutions that enable success in the travel and tourism industry.


We provide transaction processing power and technology solutions to both travel providers (including full service carriers and low-cost airlines, hotels, rail operators, cruise and ferry operators, car rental companies and tour operators) and travel agencies (both online and offline).

On the one hand we act as a worldwide network connecting travel providers and travel agencies through a highly effective processing platform for the distribution of travel products and services. We also provide a comprehensive portfolio of IT solutions which automate certain mission-critical business processes, such as reservations, inventory management and operations for travel providers.

Ministry of Education Vision

The Hashemite Kingdom of Jordan has the quality competitive human resource system to provide all people with life-long learning experiences relevant to their current and future needs in order to respond to and stimulate sustained economic development through an educated population and a skilled workforce.

Ministry of Education Mission

To create and administer an education system based on “excellence,” energized by its human resources, dedicated to high standards, social values, and a healthy spirit of competition, which contributes to the nation’s wealth in a global “Knowledge Economy.”


Cooperating and coordinating with the government as well as institutions and societies concerned with tourism and developing the sector, collecting data and statistics related to the tourism sector and classifying them and providing them to those concerned in the sector, conducting studies and presenting proposals to draft laws and regulations related to the tourism sector, creating a vocational training centre and supervising it, certifying letters for workers in the field of travel and tourism and issuing magazines and periodic after the approval of concerned authorities.

Virgin Atlantic Courses / Fares & Ticketing Level 1 (VA1) & Level 2 (VA2). The programmes have been developed by some of the travel industry's top course writers. The result is a fresh contemporary approach and a thoroughness for which Virgin is famous. The objective is to provide training programmes leading to valuable qualifications that demonstrate professional competence on the part of the holder; qualifications that not only improve the promotion and employment prospects of the student, but also help build the staff skills-base that will ensure the long term continued expansion of the wider tourism and travel sectors.

United Federation of Travel Agents Associations (UFTAA) based in Monaco represents national travel agents associations in a significant number of countries. It is the most prominent body representing the interest of travel agents worldwide and enjoys consultative status with the United Nations.

Its primary goal is to develop, promote and assist in the professional training. Through Its education committee UFTAA works to assist travel professionals to become better qualified, it supports this training programme and is committed to enhancing the skill worldwide image of competence and professionalism.

The International Civil Aviation Organization (ICAO) is a UN specialized agency, created in 1944 upon the signing of the Convention on International Civil Aviation (Chicago Convention).

ICAO works with the Convention's 191 Signatory States and global industry and aviation organizations to develop international Standards and Recommended Practices (SARPs) which are then used by States wh zen they develop their legally-binding national civil aviation regulations.

Vision :

Achieve the sustainable growth of the global civil aviation system.

Mission :

To serve as the global forum of States for international civil aviation. ICAO develops policies and Standards, undertakes compliance audits, performs studies and analyses, provides assistance and builds aviation capacity through many other activities and the cooperation of its Member States and stakeholders.

About the Educational Institute:

Established in 1953, the Educational Institute (EI), one of the finest nonprofit member benefits of the American Hotel & Lodging Association (AH&LA), is the premier source for delivering quality hospitality education, training and professional certification that serves the needs of hospitality schools and industries worldwide.

The Educational Institute continues to meet and exceed its education and training mission by providing materials for all levels of hospitality personnel via: online learning, distance learning courses, videos, seminars, textbooks, and study guides.

Professional certification from the Educational Institute is the ultimate distinction of professional excellence for the hospitality industry. The Educational Institute certifies and validates competencies in conjunction with academia and industry experts for more than 20 positions in the hospitality industry; designations from front-line to general manager, including the prestigious (CHA) Certified Hotel Administrator.

The Educational Institute extends its reputation around the globe to serve the needs of learning institutions and hotel organizations through 74 licensed affiliates in 45 different countries. The Educational Institute also has an official office located in India, and holds exclusive Hospitality Education Program (HEP) license agreements in numerous countries connecting the Educational Institute's research and expertise to hospitality operations throughout Europe, Asia, the Middle East, Africa, and Latin America. EI's 2010 audited financial statements and 2009 FORM 990 , "Return of Organization Exempt From Income Tax," provides details of its operations and financial positions.